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Organizational effectiveness and leadership competencies through employee attitude, opinion and satisfaction surveys by ISR






Leadership Capability: Going Beyond the Heroic Leader

Are leaders made or born? The ageless debate goes on, and companies around the world pour considerable time and financial resources into leadership competencies development.

The premise behind these investments is that leadership is an individual skill. This kind of thinking leads many organizations to miss the bigger picture: what is their collective capacity to lead? That is, what is the organization's leadership capability? This concept includes both the effective behaviors and the effective processes of leadership. It transcends the skills and talents of individual leaders.

If you want to improve organizational effectiveness through strengthening leadership competencies, consider Towers Perrin-ISR’s Framework of Organizational Leadership Effectiveness. We developed this framework by drawing on 31 years of experience in helping organizations improve human capital performance. We have validated it using our database of millions of employee survey responses from around the world. It defines six key elements of organizational leadership effectiveness, grouped into three leadership processes that consistently distinguish financially successful organizations. In addition, it lays out the sequence, timing, and questions that guide the thinking of effective leaders.

Unlike so many approaches to leadership, Towers Perrin-ISR does not impose a static model on your organization. If your organization has already adopted a specific leadership model, we adapt the framework and language to suit your specific context.

For further information about our Leadership Capability services, download "Strengthening Your Leadership Capability."

If you want additional detail, please register with Towers Perrin-ISR and download the accompanying Leadership Fact Sheet.