Data collection is not a trivial part of the employee survey process. You will want to use a method, or combination of methods, that balance efficiency (getting the data as quickly and cheaply as possible with minimum impact on employee time) with effectiveness (getting data that is reliable, complete, accurate, etc.). This balance often has to be worked out across different types of employee populations: production workers in factory environments, remote locations, centralized offices, highly mobile workers, employees located at customer sites, outdoor job site employees, etc. There are often the additional complexities of multiple languages and geographies, shift workers, part-time and temporary employees, and a host of other factors.
Because of the wide variety of situations, there is no one-size-fits-all approach to employee data collection. We offer every proven, reliable method including online, paper questionnaires, interactive voice response, and even personal interviewing. Online surveys, today’s most popular format, can be conducted securely around the world via the Internet, your own corporate intranet, networked kiosks, or any combination using Towers Perrin-ISR’s proprietary online survey system.
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